Nest

Address

Apt 10
Florimont Building
79 Taille De Mas Des Corbes
74110, Morzine

46.176407, 6.707803

Address on what 3 words modifies.toneless.trembling

Parking on what 3 words mongoose.cultural.oppose

Front door on what 3 words weakest.crater.loyally

Finding the Apartment

From the road the main building entrance door is just next to the letterboxes, however the apartment key is kept in a key box in the parking space so head to the parking at the rear of the building and walk around to the covered spaces opposite, find the space for apartment 10 (which confusingly is the parking numbered 14) with the Mountain Xtra sign and look on the side of the pillar on the right as you’re facing the parking space, enter the given code to retrieve the key and then walk back (either side of the building) to rturn to the front of building.

At the main entrance there is a keypad, press the key button followed by the 4 digit code and press the key button again, the door latch will release.

Go up the stairs to the second floor, go through the wooden door ahead and in the middle of the corridor you’ll see the apartment with a Mountain Xtra sign on the door.

All codes are given on check-in day.

The same key also unlocks the door to the ski / bike storage caves located on the ground floor and to the specific cave door for apartment 10.

You must put the key in the key box every time you go out so it doesn’t get lost – lost key charge is €200

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FR

Depuis la rue, l’entrée principale du bâtiment se trouve juste à côté des boîtes aux lettres. Cependant, la clé de l’appartement est rangée dans un coffre à clés sur le parking. Rendez-vous donc au parking situé à l’arrière du bâtiment et contournez-le pour rejoindre les places couvertes en face. Repérez l’emplacement de l’appartement 10 (qui correspond au parking numéro 14), signalé par le panneau Mountain Xtra. Regardez sur le côté droit du pilier, face au parking. Saisissez le code indiqué pour récupérer la clé, puis retournez à l’entrée principale (par l’un ou l’autre côté du bâtiment).

À l’entrée principale, vous trouverez un clavier numérique. Appuyez sur la touche correspondante, puis sur le code à 4 chiffres et appuyez de nouveau sur la touche correspondante. Le loquet de la porte s’ouvrira.

Montez l’escalier jusqu’au deuxième étage, passez la porte en bois en face de vous et vous verrez l’appartement au milieu du couloir. Il est signalé par un panneau Mountain Xtra sur la porte.

Tous les codes vous seront communiqués le jour de votre arrivée.

Cette même clé ouvre également la porte des locaux à skis/vélos situés au rez-de-chaussée et celle de l’appartement n° 10.

Vous devez déposer la clé dans le boîtier prévu à cet effet à chaque fois que vous sortez afin d’éviter de la perdre. En cas de perte, les frais s’élèvent à 220 €.

Using the Keybox

Parking:

There is one allocated private space for the apartment, follow the building around the rear to find the parking lot, continue towards the covered parking ahead and find the space marked number 14 that also has a Mountain Xtra sign on it.

Do not use other apartments parking spaces.

Parking Dimensions: Height – 2m50 / Width 2m50 / Length 5m

Check in:

Check in is from 4pm

On arrival day send a WhatsApp or SMS text message between 4pm to 7pm to the resort number: +33 6 47 39 35 90, include:
your name
property name
estimated time of arrival

..If arriving after 7pm, please send the message with your details earlier in the day.

Check out:

Checkout is by 10am

Thank you in advance for leaving the property clean and tidy.

Please message us 48 hours before departure confirming your check out time.

Check out instructions:

Wash all plates, pots & pans so they are clean for the next guests + empty the dishwasher.
Clean oven + kitchen + (clean BBQ* if appropriate).
Remove food, drink, rubbish & recycling – dispose of it at the communal bins.
Leave all keys back in the key-box you got them from.

WIFI:

Name: Livebox-ACBO
Password: VUrNMWuREEa9poE7vx

Wifi Not Working?

Sometimes the wifi box can disconnect from the internet even though it remains illuminated, this mostly happens after a power cut.

Find the wifi box (often in a fuse cupboard or under the TV).

Take the power lead out of the back of box and leave it disconnected for over 10 minutes.

Reconnect the power lead and give the box a few minutes to boot up, you may need to also press a power button on the box.

Try connecting again and ensure the passcode is entered correctly.

If you have any issues with the WIFI please report them by SMS or Whatsapp to the in-resort contact number during normal daytime hours.

Security Deposit:

If you booked direct through us then the security deposit (amount stated at point of booking) will be automatically deducted during your stay as an authorisation hold from the card you used to pay for the holiday.

Assuming there are no deductions required then the authorisation hold will be automatically released within 1 to 7 days after your departure.

If you booked through a third party channel such as Airbnb then you will need to consult them regarding their security deposit details.

House Rules:

NO SMOKING including on balconies or terrace, fine = £250
No pets, dogs or other animals.
No loud noise after 10pm.
Respect your neighbours.
Remove outside shoes.
Store all bikes, skis, boards &, boots in the cave.
Report existing damage within 24 hours.
Report damage caused by your group the same day.
Unruly, rude, aggressive behaviour = loss of security deposit and / or eviction.
You are not permitted to help yourself to additional linen or towels.
Damage to linen, towels, furniture including by vomit, blood or makeup = costs deducted from security deposit.
Leave keys in the key box when you go out so they can’t be lost.
Lost keys fee = £200.
Close all doors & windows + turn off lights when you are out.

For more information see our terms & conditions

Environmental tips / save our winters…

Do not crank up the heating too high – or leave open doors / windows.
Turn down heating & switch off the lights when you are out.
Recycle.
Do not litter the mountains.
Use less hot water / take one short shower per day.
Buy with environmental sustainability in mind.
Carbon offset your holiday flight + road travel.

For more information see our environmental policy

Emergency Numbers:

General international emergency services – from France 112

General international emergency services – from Switzerland 144

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Fire + Accident – Sapeurs Pompiers call 18
Medical help (samu) call 15
Police (Gendarmerie) call 17
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Morzine Doctor / Maison Medicale:
Address: 878 Route de la Plagne, 74110, Morzine
Phone : +33 4 50 75 99 17

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Informations & assistance | slopes & rescue (9am to 5pm)

France

Abondance +33 450 73 10 62
Avoriaz +33 450 74 11 13
Chatel +33 450 73 35 99
La Chapelle d’Abondance +33 450 73 35 99
Les Gets +33 450 79 84 55
Morzine +33 450 79 84 55
Saint-Jean-d’Aulps +33 450 79 61 24

Switzerland

Champery, Champoussin, Les Crosets, Morgins +41 24 749 10 55
Torgon +41 24 481 20 49

In Resort Contact:

Send a Whatsapp / SMS to: +33647393590

Sports Equipment Storage:

Skis / Boards / Boots / Bikes

There is a private cave for the apartment where you can store your sports equipment, there is also a boot warmer in the cave and benches. To find this go to the main entrance of the building and unlock the door marked ‘Caves’ in the foyer, the apartment key will open this door, the first door on the left the cave for Apt Nest, there is a small sticker on it.

The apartment key also opens the private cave.

For bikes – there are hooks on the wall that you can use to stand bikes upwards and therefore can fit more into the space.

All codes are given on check-in day.

Boot Warmers

There are boot warmers located in the cave where you can store skis, boot and bikes. In the winter months the boot warmers should already be plugged in so just turn the unit on and off as required using the switch on the side. If you have any issues please SMS or WhatsApp the in-resort contact number.

Rubbish & Recycling:

You are required to take all bin bags and recycling to the communal bin points.

On the main road to Morzine, just opposite the Florimont building are communal bins with recycling, there are three types of bin:

general waste
glass
cartons, plastic, paper + cans.

On departure: un-opened food / drink may be left for the cleaners. Oils, salt & pepper may be left for the next guests.

Please note: everything else must be disposed of. Any other rubbish / recycling left in the property on departure may result in additional charges / partial loss of security deposit.

TV:

LG - Smart TV

Both French and UK channels are available with the French terrestrial channels being on the Live TV option and the UK channels coming through the Manhattan box, there is also a DVD player available.

To select the correct channels – on the TV home screen press the input button on the top right of the TV remote with the icon like a plug and cable. This will bring up the ‘Source’ menu, scroll across to choose LIVE TV for french channels, HDMI 1 for UK channels (with the Manhattan Box switched on) and HDMI 2 for the DVD player (again with the player switched on).

Pressing the home button on the remote (the icon of a house) will take you back to the main home screen each time.

The TV has access to Netflix, Disney +, Prime and Apple TV, you can sign in with your own account details – please remember to sign out when you leave.

Heating:

There are individual electric radiators in each room, the control bar should be on the sunshine icon, then simply use the numbered dial to reduce or increase the temperature.

The green dial in the middle is the setting to detect open windows, it can be on but if you’re finding the heating to not be sufficient then turn it to the off position.

Towel Radiator

A full length towel radiator is in the bathroom, they have a simple control unit to adjust the temperature up and down by turning the dial or boost for an hour if needed by pressing the on/off switch. No other settings need to be used.

Do not put clothes, gloves or anything other than towels on the units as they can damage the finish.

Hot Water

Hot water is provided from an independent boiler that feeds this apartment only. There is a large tank which should be plenty for all, however if long showers are taken and the hot water is used up then you may have to wait for the tank to reheat.

There is a reheat control and override button on the fuse board marked Chauffe-Eau. When this switch is set to ‘Auto’ it means the tank will reheat overnight using a lower electricity rate. To override this ‘Auto’ reheat push the switch to the upper position 1 the tank, once the water tank is hot this switch will automatically move back to ‘Auto’. The bottom position 0 means the water heating is off and should never be in this position when the apartment is in use.

Electricity:

Power Cuts / Fuse Board

To turn the mains power back on, find the electricity cupboard in the downstairs hall. Push large grey switch up to the I position and not the 0 position, this is on the box next to the green box at the bottom.

Then check that every RCD is up, they are the individual fuses on the left of every row of other fuses. Then check all other fuses are up.

Power cuts are common in French mountain properties and the power input into every property is limited.

Sometimes the power may blow if you are using too many electrical items at the same time such as; kettle, oven, hob, hot tub, towel rails, washing machines, tumble dryer etc. If this happens in particular when cooking, try switching off some of these units until you have finished cooking.

If you have pressed the main trip switch back on but still have no power then, find out if your neighbours have power or not before contacting the in resort WhatsApp / SMS number.

Kitchen:

Coffee Machine - Nespresso Citiz

Fill the water tank at the rear of the machine, press the cup button to turn the machine on. Lift the lever on the top and drop in a coffee pod with the foil facing towards you, place a cup under the spout and wait for the flashing lights to stop. Once the machine is ready press the small cup icon for an espresso sized cup or the larger cup icon for a longer coffee.

Using the coffee machine

Hob

The hob is an induction and therefore needs the pan to be on the heating zone before pressing the controls.
Using the touch button controls on the hob surface:
Press the power on button. Select the desired heating zone by pressing on the small cross indicating that zone.
Press on the bar icon to select the heat level, Select the heating zone again to confirm that choice.
You can change the temperature between heating zones by selecting the zone, using the bar and selecting again to confirm.
You can boost to bring to a boil fast by selecting the zone and then the ‘boost’ icon.

Turn off when not in use, remember the heating zones will still be hot for a while.

Oven

The dial on the left selects the oven function, the dial on the right selects the temperature.

Please ensure the oven and trays etc are clean before you leave.

Fridge / Freezer

There is an under-counter fridge with a freezer compartment in the kitchen. The total capacity is 137 litres with the freezer section being 16 litres.

Raclette / Pierrade / Fondue

The raclette/pierrade machine and the electric fondue is normally stored in on the bottom shelf of the sideboard under the TV. Please ensure they always fully cleaned and all the pieces are put back as found.

Washing Machine

There is a washing machine in the WC room. It is advised not to use it if also using the oven, hob, kettle etc. As in some properties having too many electrical items on at the same time can cause the power to trip.

Select the desired programme then press “Depart/Pause” to start the cycle.

Translation:

Arrèt – stop/turn off
Coton – normal cotton wash
Speed – 1hr cotton wash
Eco – cotton eco setting
Prélavage – cotton cycle with a pre-wash
Façile – cotton easy iron
Rinçage/Essorage – rinse and spiin only
Vindage – empty all water from the machine
Laine – wool hand wash
Délicate/Soie – light wash for delicates
Mix Rapid – all textiles on a short wash
Prélavage – synthetics cycle with a pre-wash
Eco – synthetics eco setting
Speed – 1hr synthetics wash
Synthétiques – normal synthetics wash

Other Info:

Balcony / Windows / Doors

It is your responsibility to make sure the glass door onto the terrace and all the windows are closed and locked when you are not in the property and at the end of your stay.

No smoking on balconies / terrace.

Remove any litter from all exterior areas on departure.

Electric shutter

There is an electric shutter for the window in the front bedroom and the switch is on the wall near the window. Press the middle button to activate then the up or down arrow as needed. Pressing the middle button will pause the shutters at any height whilst they are rolling.

Cot and Highchair

There is one cot and one highchair available, they are usually stored in the utility cupboard. If more are required it is essential to reserve in advance.

Buses:

Winter free ski buses

To reach Pleney or Super Morzine by bus:

At the junction with the main road (just outside the apartment building) turn left and walk down the road, follow the road round to the left until you see the roundabout. The bus stop is a wooden shelter in front of hotel ‘Village Clubs du Soleil’

Your bus stop name = Rond Point de la Coutettaz

Your bus route = “lignes A D E C N – all service this bus stop.

To reach Pleney or Super Morzine take any bus on A D E N route

To take a bus back from the Pleney the quickest route will be to take a N bus from the main Pleney bus stop – however as all of the buses run a circular route you will have to travel most of the route before arriving back at the bus stop.

To reach Prodains (to ski Avoriaz) by bus:

To find the bus stop cross over the road from the junction outside the apartment building, follow the pavement for approx 10 meters, take the metal pedestrian steps down to the main road. Walk down the road past the fire station and you will see a wooden bus stop shelter to the left of the roundabout

Your bus stop name: Rond Point de la Moulle au Clerc

Your bus route: Linge A (take a bus that has arrived from the left, not one that has come down the road towards the bus stop)

If you wish to ski from Nyon take an ‘Ligne N’ bus from the same bus stop as above

Morzine Bus map + winter timetable

Link to Mozine Marie website / buses page

Restaurant Guide:

Click on this link for a current list:

Morzine Restaurant Guide

Multipass:

(Summer only)

We are delighted to let you know that 100% of our properties are members of the Portes du Soleil Summer Multi Pass Scheme!

This gives you the opportunity to purchase the multi pass at the reduced daily rate of €3 per person per day for the duration of your holiday. A hands free card also has to be purchased for €1.50

A multi pass QR code will be automatically emailed to you a few days before your arrival in summer.

This email is not from us it will be from portesdusoleil.com – if you can’t see it in your inbox, please check your spam folder.

If you wish to purchase the multipass, take the QR code to either the Pleney or Super Morzine lift pass offices (Morzine), The Chavannes or Mont Chéry (Les Gets), Ardent or any of the previously mentioned lift pass offices for Montriond. Or you can follow the instructions in the email and purchase in advance, especially if you have hands free cards from previous visits.

The multipass must be purchased for the duration of your stay. It’s free for under 5’s

The Multi Pass allows unlimited daily access to a vast number of activities throughout the Portes Du Soleil i.e. swimming pools, chair lifts as a pedestrian, tennis courts, cultural sites and public transport etc.

For a full list of included activities go to: https://en.morzine-avoriaz.com/brochure/summer-multipass-guide/

Please note that the use of chair lifts for mountain bikes is not included in the multi pass. However if you have purchased a Portes du Soleil MTB pass, you can have a multi pass for the duration of your stay for free. Take your MTB pass and the multi pass QR that was emailed to you to a lift pass office and they will issue a pass for you.

There are also many other activities that are not part of the multi pass scheme, but they will offer a discount if you have a multi pass card – it’s always worth asking.

Maintenance Issues:

Please report any maintenance issues ASAP during reasonable daytime hours by Whatsapp / SMS to the in resort contact number +33647393590

If appropriate please include photos or videos that might be helpful in resolving the issue.

FAQs:

https://mountainxtra.com/frequently-asked-questions/

Carbon Offset:

Save our winters

Consider your holiday carbon footprint and offset your flights / travel to Morzine.

Please use this carbon calculator: carbonfootprint.com

Then offset your holiday travel here: carbonfootprint.com/shop.html

Did you know.. offsetting return flights for a family of 4 people from LGW to GVA into UK projects can be done for as little as £10 and it will make you feel great about you doing your part for the environment whilst still enjoying an awesome holiday in the beautiful French Alps.

THANK YOU!

Tourist Tax / Taxe Séjour:

If you booked direct through mountainxtra.com then you will need to pay tourist tax / taxe sejour when you are in resort.

Depending on the property size and rating as set by the local authorities there is a nightly rate applicable for every adult per night stayed.

There will be an official form with the amount detailed left on the table in your property.

Please leave cash in the envelope provided at the end of your stay.

Or if you do not have any cash available please message the in resort contact number before departure to request a payment link to pay by card.

Tourist tax / taxe sejour is a legal requirement in France and rules and rates are set by the local town authorities.

For more details on Morzine tourist tax rates please visit the Marie website: https://taxe.3douest.com/morzineavoriaz.php

N.B. If you booked through a third party channel such as Airbnb, then you have already paid tourist tax as it was included in your final payment charges.