There are two allocated private parking spaces, one is in the covered section next to the main building and the other is above it on top of the covered parking.

Access to the roof parking is via the road, turn left and stay left, there are parking signs visible for both spaces.

Parking height is 2M 10cm

The EV electric vehicle charger is located in the cave which is located next to the parking space.

Located in the parking at the back of the allocated space there is a door to the private cave, there is a key box next to it to retrieve the key.

There is a ski and board rack, boot warmers, and benches for ease.

Bikes can be stored in here in the summer.

You must put the key in the key box every time you go out so it doesn’t get lost – lost key charge is €200

There are boot warmers in the storage cave located at the back of the covered parking space. In the winter months they should already be plugged in and turned on. They are then set to automatically come on in the late afternoon, the early evening and again in the morning. If you have any issues please SMS or WhatsApp the in resort contact number.

From the Morz’na building go out to the main road, turn left and go past the hotel Le Soly, you’ll see a roundabout with a bus stop and the communal bins are behind the bus stop.

There are three types of bin:

1. general waste
2. glass
3. cartons, plastic, paper + cans.

On departure: un-opened food / drink may be left for the cleaners. Oils, salt & pepper may be left for the next guests. 

Please note: everything else must be disposed of. Any other rubbish / recycling left in the property on departure may result in additional charges / partial loss of security deposit. 

TV Freesat available using the Samsung controller which has a variety of English and French channels. Can sign in to Netflix and other apps with your own credentials – please remember to sign out when you leave.

The central heating system in the house is on a pre set program please do not adjust it. There are individual thermostat dials in each room that you can adjust to change local temperatures through the house.

Full length towel radiators are in each bathroom, they have a simple control unit to adjust the temperature up and down or boost for an hour if needed. No other settings need to be used. If the control panel is not lighting up the radiator could have been switched off at it’s main switch which is at the rear of the unit and at the bottom of it.

Do not put clothes, gloves or anything other than towels on the units as they can damage the finish.

There are two large hot water tanks supplying hot water on demand. However if all four showers are being used at the same time or long showers are taken and hot water is used up then you may have to wait 30 minutes for the tanks to reheat.

To turn the mains power back on, find the electricity cupboard in the downstairs hall.

Press the black button (that is next to the red button) fully in.

Then check that every RCD is up, they are the individual fuses on the left of every row of other fuses.

Then check all other fuses are up.

Power cuts are common in French mountain properties and the power input into every property is limited.

Sometime the power may blow if you are using too many electrical items at the same time such as; kettle, oven, hob, hot tub, towel rails, washing machines, tumble dryer etc.

If this happens in particular when cooking, try switching off towel rails, washing machine, hot tub, etc until you have finished cooking.

If you have pressed the main trip switch back on but still have no power then, find out if your neighbours have power or not before contacting the in resort WhatsApp / SMS number.

Turn on the machine via the power button on the top, add coffee beans to the reservoir at the top of the machine then add water to the tank at the rear. Place a cup under the spout and press the small cup icon for an espresso sized cup or the larger icon for a longer coffee. The spout can be moved up and down for different sized cups. See video for instructions.

Fill the water tank at the rear of the machine, press the cup button to turn the machine on. Lift the lever on the top and drop in a coffee pod with the foil facing towards you, place a cup under the spout and wait for the flashing lights to stop. Once the machine is ready press the small cup icon for an espresso sized cup or the larger cup icon for a longer coffee. See the two videos for instructions on the coffee machine and the attached milk frother.

The hob is an induction and therefore needs the pan to be on the heating zone before pressing the controls. The extractor fan is integrated into the hob and draws the air into the centre.

Turn off when not in use, remember the heating zones will still be hot for a while.

The dial on the left selects the oven function, the dial on the right selects the temperature.

There is a large full size fridge with a small freezer section at the top. The total capacity is 282 litre with the freezer section being 22 litre.

There is a raclette/pierrade machine, normally stored in on the shelf at the back of the kitchen worktop. Please ensure it is always fully cleaned along with the accessories and stored correctly after each use.

The fondue set is normally stored in the bottom cupboard on the far right of the kitchen. Please also ensure it is left clean and all pieces are kept together.

*You can buy ‘Alcool à Bruler or gel packs from any supermarket for the fondue burner

There is a hidden drawer with eggcups in, just under the hob area.

There is a washing machine in the utilty room next to the kitchen. It is advised not to use it if also using the tumble dryer, oven, hob, kettle as in some properties having too many electrical items on at the same time can cause the power to trip.

Washing Machine Translation :

• Arrèt – stop/turn off
• Coton – cotton
• Eco 40-60 – cotton eco setting
• Coton intensif – longer cotton wash
• Synthétiques – synthetics, lower temperature
• Laine – wool hand wash
• Express 15/30 min – use smaller loads for best use
• Rinçage – rinse only
• Essorage/Vindage – spin only
• Mix Rapid – all textiles on a short wash
• Mix Silence – a longer wash but quieter, for nighttime
• Délicate/Soie – light wash for delicates
• Textiles Sport – optimised for sportswear
• Couleurs foncées – dark colours only
• Chemises – shirts
• AllergiePlus – a temperature to remove allergens and extra rinse

When you have selected the programme the cycle time will be displayed of the screen, press “Depart/Pause” to start the wash.

Depending on it’s function some other features of the wash like temperature and spin rate can be changed on the panel before selecting “Depart/Pause”

There is a tumble dryer in the utilty room next to the kitchen. It is advised not to use it if also using the washing machine, oven, hob, kettle as in some properties having too many electrical items on at the same time can cause the power to trip.

Tumble Dryer Translation:

• Arrèt – stop/turn off
• Coton Extra Sec – cotton extra dry
• Prêt à Ranger – dry enough to fold
• Prêt à Repasser – dry enough to iron
• Textiles Sport – optimised for sportswear
• AllergiePlus – a temperature to remove allergies
• Mix – mixed load
• Minuterie air chaud – hot air drying over a time selected by you
• Minuterie air froid – cool air drying over a time selected by you
• Finition Laine – a gentle cycle for wool
• Duvet – for drying a duvet, only singles will fit
• Express 40 min – a fast dry setting of 40 minutes
• Express 15 min – a fast dry setting of 15 minutes
• Synthétiques Extra Sec – synthetics extra dry

Don’t forget to remove the lint from the filter regularly for optimum drying and safety.

The water tank in the top left of the machine will probably need emptying after every load.

The hot tub technician will have set everything up for optimal use, therefore no other settings need to be adjusted other than the temperature, jets and lights.

Please don’t change anything else on the control panel.

On this model there are buttons for the jets, lights and temperature.

If you notice any issues with the hot tub please report them by SMS or Whatsapp to the in-resort contact number during normal daytime hours.

The BBQ is gas powered and is located at the back of the terrace. To turn on the gas there may also be a small button on the underneath of the gas valve that you need to press in for a few seconds to get the gas flowing. Please turn off the gas at the valve after every use.

BBQs left unclean will incur a cleaning charge taken from the deposit.

To use the pellet burner, press the power button once on the black remote that is mounted on the wall near to the pellet burner. That should turn the remote on, after that press and hold down the same button for two seconds which should start the burner. It will take roughly 4 minutes to run through it’s start up procedure then it will automatically ignite and start heating the room.

To turn it off press & hold down the same power button on the black remote for two seconds and it should switch off.

The dining table converts into a pool table.

1. Remove everything off the table
2. Move chairs and benches away from the table
3. Pull out the two latches on the long side of the table,
4. It will immediately swing so be careful!
5. Pivot it fully over and use the same latches to secure the table back in place.
6. Balls and cues can be found in the bench compartments.

It is your responsibility to make sure the sliding glass doors onto the terrace and all the windows are closed and locked when you are not in the property and at the end of your stay. Please put the cushions away when not in use to avoid weather damage.

No smoking on balconies / terrace.

Remove all cigarette butts from outside the building on departure.

There is one cot and one highchair usually stored in the utility cupboard next to the kitchen, sometimes the cot is moved to the cupboard at the foot of the stairs. If more are needed it is essential to reserve them in advance.

Free ski buses – Winter