There is a private marked space in the communal underground parking lot, from the street level enter the code into the keypad or use the remote control to raise the door. Go down the ramp turn left and immediately turn right, you’ll see the parking space on the left with a MountainXtra plaque and the EV charging station.

The remote control is kept in the apartment, so on arrival day park up first then you can recuperate the remote. Please ensure you leave it on the dining table on check-out day.

At the back of the parking space there is an EV charger for private use.

The access card for the charger is in the keybox to the right of the charging unit. The code will be given on check-in day for this keybox.

The cave for storing skis and boots is located on level minus 3, exit the elevator and go through the doors until you find the cave marked 105, the key is the same as the apartment front door key.

There are boot warmers, ski rack and a bench in the cave.

There are boot warmers located in the cave where you can store all your ski equipment. In the winter months the boot warmers should already be plugged in and turned on, they are set to automatically come on in the late afternoon, the early evening and again in the morning. If you have any issues please SMS or WhatsApp the in-resort contact number.

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Exit the building and turn left, walk straight ahead (away from Morzine) and in 200 metres you’ll find the local bins on the right – There are three types of bin:

General waste
Glass
Cartons, plastic, paper + cans.

On departure: un-opened food / drink may be left for the cleaners. Oils, salt & pepper may be left for the next guests. 

Please note: everything else must be disposed of. Any other rubbish / recycling left in the property on departure may result in additional charges / partial loss of security deposit. 

There is a Smart TV with French channels in the living area.

To watch French channels: on the home screen select the Live TV icon using the cursor buttons in the bottom half of the remote. You can access the EPG channel menu by selecting the first icon on the top right of the screen that looks like a list.

Pressing the home button “house” will always take you back to the home screen.

The TV also has access to Netflix, Disney +, Prime and Apple TV, you can sign in with your own account details – please remember to sign out when you leave. BBC iplayer, ITV X, NowTV, Channel4 are not available outside of the UK

There is also a remote control for the soundbar which is underneath the TV.

Info to come….

Full length towel radiators are in each bathroom, they have a simple control unit to adjust the temperature up and down or boost for an hour if needed. No other settings need to be used.

If the control panel is not lighting up the radiator could have been switched off at it’s main switch which is at the rear of the unit and at the bottom of it.

Do not put clothes, gloves or anything other than towels on the units as they can damage the finish.

The hot water is provided by central boilers in the building. If all showers are being used at the same time or long showers are taken and hot water is used up then you may have to wait for the tanks to reheat.

To turn the mains power back on, find the electricity cupboard which is inside the apartment and near the front door, push the large grey switch up to the I position and not the 0 position, this is on the box next to the green box at the bottom.

Then check that every RCD is up, they are the individual fuses on the left of every row of other fuses. Then check all other fuses are up.

Power cuts are common in French mountain properties and the power input into every property is limited.

Sometimes the power may blow if you are using too many electrical items at the same time such as; kettle, oven, hob, hot tub, towel rails, washing machines, tumble dryer etc. If this happens in particular when cooking, try switching off some of these units until you have finished cooking.

If you have pressed the main trip switch back on but still have no power then, find out if your neighbours have power or not before contacting the in resort WhatsApp / SMS number.

Fill the water tank at the rear of the machine, press the cup button to turn the machine on. Lift the lever on the top and drop in a coffee pod with the foil facing towards you, place a cup under the spout and wait for the flashing lights to stop. Once the machine is ready press the small cup icon for an espresso sized cup or the larger cup icon for a longer coffee.

The hob is an induction and therefore needs the pan to be on the heating zone before pressing the controls.
Using the touch button controls on the hob surface:
Press the power on button. Select the desired heating zone by pressing on the small cross indicating that zone.
Press on the bar icon to select the heat level, Select the heating zone again to confirm that choice.
You can change the temperature between heating zones by selecting the zone, using the bar and selecting again to confirm.
You can boost to bring to a boil fast by selecting the zone and then the ‘boost’ icon.

Turn off when not in use, remember the heating zones will still be hot for a while.

The dial on the left selects the oven function, the dial on the right selects the temperature.

There is a large fridge with an interior freezer compartment. The total capacity is 187 litres with the freezer section being 15 litres.

There is a washing machine in the utility cupboard in the apartment hallway.

It is advised not to use it if also using the tumble dryer, oven, hob, kettle as in some properties having too many electrical items on at the same time can cause the power to trip.

Select the desired programme then press “Depart/Pause” to start the cycle.

Translation:

• Arrèt – stop/turn off
• Coton – cotton
• Eco 40-60 – cotton eco setting
• Coton 40 + prelavage – cotton with a pre-wash
• Coton intensif – longer cotton wash
• Synthétiques – synthetics, lower temperature
• Laine Froid – wool hand wash
• Rinçage – rinse only
• Essorage/Vindage – spin only
• Mix Rapid – all textiles on a short wash
• Délicate/Soie – light wash for delicates
• Couleurs foncées – dark colours only

It is your responsibility to make sure the sliding glass door onto the terrace and all the windows are closed and locked when you are not in the property and at the end of your stay.

No smoking on balconies / terrace.

Remove any litter from all exterior areas on departure.

There are electric shutters for the sliding doors in the living area and the master bedroom sliding door and window, the switch is on the wall near to them.

Press the middle button to activate then the up or down arrow as needed. Pressing the middle button will pause the shutters at any height whilst they are rolling.