There is a private garage with it’s own locked door and this is found in the underground parking area.

Parking height is 2M.

In front of the building go down the ramp and open the main parking door using the remote control, turn left and then right,  and the private garage is found on the right hand side and has a Mountain Xtra sign.

On check-in day we suggest you park in front of the building and locate the apartment then find the remote control and keys that are usually left on the dining room table, you can then access the underground using the remote control and park up in the garage.

To find the parking from the apartment, take the lift to floor minus 1, and go through the doors, turn right and right again.

Please leave the remote on the dining room table when you check out.

There are 2 private lockers available both with boot warmers inside, they are marked A11 and the keys to open them are on the same set as the garage remote which should be on the dining room table.

If you have any issues please SMS or WhatsApp the in-resort contact number.

The ski locker room is on ground level, in the building entrance take the door opposite the elevator, then the door on the left.

The private garage is the secure location for bikes, from the front of the building go down the ramp and open the main parking door using the remote control, turn left and then right, the private garage is found on the right hand side and has a Mountain Xtra sign.

The remote control and keys are found on the dining room table. Please leave them on the dining room table when you check out.

On leaving the building go down the drive to the main street and turn left, walk about 100m towards the roundabout, the bins are located on the left of the roundabout – There are three types of bin:

general waste
glass
cartons, plastic, paper + cans.

On departure: un-opened food / drink may be left for the cleaners. Oils, salt & pepper may be left for the next guests.

Please note: everything else must be disposed of. Any other rubbish / recycling left in the property on departure may result in additional charges / partial loss of security deposit.

info to come…

The bedrooms have independent controls on the radiators, there is also a main heating control on the living room wall for the communal areas.

To use the communal control:

The temperature shown in the middle of the display is the current temp in the room, the temperature that has been selected to heat to is the smaller number above it, if you see the flame symbol this means the heating is on and will auto stop on reaching the number on top. No other settings need to be changed as the timings and heat are optimised.

The radiator dials are best at around number 3 for comfort.

Full length towel radiators are in each bathroom, they have a simple dial to turn to adjust the temperature up and down.

Do not put clothes, gloves or anything other than towels on the units as they can damage the finish.

Hot water is provided from a central boiler in the building.

If all showers are being used at the same time or long showers are taken and hot water is used up then you may have to wait 30 minutes for the tanks to reheat.

To turn the mains power back on, find the electricity cupboard next to the apartment entrance door. Push the large grey switch up to the I position and not the 0 position. this is on the box next to the green box at the bottom.

Then check that every RCD is up, they are the individual fuses on the left of every row of other fuses. Then check all other fuses are up.

Power cuts are common in French mountain properties and the power input into every property is limited.

Sometimes the power may blow if you are using too many electrical items at the same time such as; kettle, oven, hob, hot tub, towel rails, washing machines, tumble dryer etc. If this happens in particular when cooking, try switching off some of these units until you have finished cooking.

If you have pressed the main trip switch back on but still have no power then, find out if your neighbours have power or not before contacting the in resort WhatsApp / SMS number.

Fill the water tank at the rear of the machine, press the cup button to turn the machine on. Lift the lever on the top and drop in a coffee pod with the foil facing towards you, place a cup under the spout and wait for the flashing lights to stop. Once the machine is ready press the small cup icon for an espresso sized cup or the larger cup icon for a longer coffee. See the two videos for instructions on the coffee machine and the attached milk frother.

The hob is an induction and therefore needs the pan to be on the heating zone before pressing the controls.

Once the pan is in position press the power button, then press on the icon that is a square with a P that corresponds to the ring that the pan is on. The hob will start in Power mode, meaning a very fast warm up, ideal to boil water. You can press the up and down arrows to change the temperature for slower cooking.

Turn off when not in use, remember the heating zones will still be hot for a while.

The dial on the right selects the oven function, the dial on the left selects the temperature.

The functions going clockwise from the top

OFF: No function selected

LAMP: Turns on the oven light.

DEFROST: When the dial is set to this position. The fan circulates air at room temperature around the frozen food so that it defrosts in a few minutes without the protein content of the food being changed or altered.

MULTI-LEVEL: We recommend you use this method for poultry, pastries, fish and vegetables. Heat penetrates into the food better and both the cooking and preheating times are reduced. You can cook different foods at the same time with or without the same preparation in one or more positions. This cooking method gives even heat distribution and the smells are not mixed. Allow about ten minutes extra when cooking foods at the same time.

COOK LIGHT: This function allows you to cook in a healthier way, by reducing the amount of fat or oil required. Thanks to the use of the grill and fan combined with a pulsating cycle of air, it will retain the moisture content of the food, grilling the surface and using a shorter cooking time, without compromising on taste.

BOTTOM HEATING + FAN: circulating the air inside the oven. This method is ideal for juicy fruit flans, tarts, quiches and pâté. It prevents food from drying and encourages rising in cakes, bread dough and other bottom-cooked food. Place the shelf in the bottom position.

CONVENTIONAL: Both top and bottom heating elements are used. Preheat the oven for about ten minutes. This method is ideal for all traditional roasting and baking. For seizing red meats, roast beef, leg of lamb, game, bread, foil wrapped food (papillotes), flaky pastry. Place the food and its dish on a shelf in mid position.

GRILL: use the grill with the door closed. The top heating element is used alone and you can adjust the temperature. Five minutes preheating is required to get the elements red-hot. Success is guaranteed for grills, kebabs and gratin dishes. White meats should be put at a distance from the grill; the cooking time is longer, but the meat will be tastier. You can put red meats and fish fillets on the shelf with the drip tray underneath. Grill function MUST be performed at 200°C maximum

FUNCTION PIZZA: This function with hot air circulated in the oven ensure perfect reslt for dishes such as pizza or focaccia.

There is a large full size fridge and freezer in the apartment. The total capacity is 315 litres with the freezer section being 96 litres.

There is a washing machine with integrated dryer in the kitchen. It is advised not to use it if also using the oven, hob, kettle etc as in some properties having too many electrical items on at the same time can cause the power to trip.

Select the desired programme then press “Depart/Pause” to start the cycle.

See the chart for the program icons and their settings.

It is your responsibility to make sure the sliding glass door onto the balcony and all the windows are closed and locked when you are not in the property and at the end of your stay.

No smoking on balconies / terrace.

Please bring in the garden cushions when not in use to avoid weather damage.

Remove any litter from all exterior areas on departure.

There are electric shutters for the sliding doors in the living area and for the windows in the bedrooms, the switch is on the wall near to them. Press the middle button to activate then the up or down arrow as needed. Pressing the middle button will pause the shutters at any height whilst they are rolling.