Chaux Fleurie

Address

Apt A2
Terrasses de Nanteaux
157 Route du Lac
Montriond
74110

46°11'53.6"N 6°41'37.9"E

Address on what 3 words slalom.pitcher.confiscated

Parking on what 3 words ambles.deceiver.midseason

Front door on what 3 words sibling.meddled.commenting

Finiding the Apartment

From the street there is a sign at the end of the driveway “Les Terrasses de Nanteaux”. Turn into this driveway and go to the far end passing some houses on your left. You’ll see the building ahead also with the same sign.

Using the keypad to enter the building, go through the main door, take the elevator to floor 1, exit the lift and go through the grey door immediately ahead, turn right and then left and the apartment is at the end of the short corridor, there is a Mountain Xtra sign on the apartment door and the keybox is just next to it.

Codes are given on check-in day.

You must put the key in the key box every time you go out so it doesn’t get lost – lost key charge is €200

There is one set of keys, so if the last person out always puts the key in the keybox, then the first person back can always get in.

____

FR

Depuis la rue il y a un panneau au bout de l’allée “Les Terrasses de Nanteaux”. Tournez dans cette allée et allez jusqu’au bout en passant quelques maisons sur votre gauche. Vous verrez également le bâtiment devant vous avec le même panneau.

A l’aide du clavier, entrez dans le bâtiment, franchissez la porte principale, prenez l’ascenseur jusqu’au 1er étage, sortez de l’ascenseur et franchissez la porte grise juste devant, tournez à droite puis à gauche et l’appartement est au bout du petit couloir, il y a un panneau Mountain Xtra sur la porte de l’appartement et la boîte à clés est juste à côté.

Les codes sont donnés le jour de l’enregistrement.

Vous devez mettre la clé dans la boîte à clés à chaque fois que vous sortez afin de ne pas la perdre – les frais de clé perdue s’élèvent à 200 €.

Il y a un jeu de clés, donc si la dernière personne à sortir met toujours la clé dans la boîte à clés, alors la première personne qui revient peut toujours entrer.

Using the Keybox

Parking:

There is a private garage with it’s own locked door and this is found in the underground parking area.

Parking height is 2M.

In front of the building go down the ramp and open the main parking door using the remote control, turn left and then right, and the private garage is found on the right hand side and has a Mountain Xtra sign.

On check-in day we suggest you park in front of the building and locate the apartment then find the remote control and keys that are usually left on the dining room table, you can then access the underground using the remote control and park up in the garage.

To find the parking from the apartment, take the lift to floor minus 1, and go through the doors, turn right and right again.

Please leave the remote on the dining room table when you check out – lost remote/key charge is €200

Finding the Parking

Parking What 3 Words

Check in:

Check in is from 4pm

On arrival day send a WhatsApp or SMS text message between 4pm to 7pm to the resort number: +33 6 47 39 35 90, include:
your name
property name
estimated time of arrival

..If arriving after 7pm, please send the message with your details earlier in the day.

Check out:

Checkout is by 10am

Thank you in advance for leaving the property clean and tidy.

Please message us 48 hours before departure confirming your check out time.

Check out instructions:

Wash all plates, pots & pans so they are clean for the next guests + empty the dishwasher.
Clean oven + kitchen + (clean BBQ* if appropriate).
Remove food, drink, rubbish & recycling – dispose of it at the communal bins.
Leave all keys back in the key-box you got them from.

WIFI:

Name: HUAWEI_B628_C326
Password: JQ7Bt9Jym2e

Wifi Not Working?

Sometimes the wifi box can disconnect from the internet even though it remains illuminated, this mostly happens after a power cut.

Find the wifi box (often in a fuse cupboard or under the TV).

Take the power lead out of the back of box and leave it disconnected for over 10 minutes.

Reconnect the power lead and give the box a few minutes to boot up, you may need to also press a power button on the box.

Try connecting again and ensure the passcode is entered correctly.

If you have any issues with the WIFI please report them by SMS or Whatsapp to the in-resort contact number during normal daytime hours.

Security Deposit:

If you booked direct through us then the security deposit (amount stated at point of booking) will be automatically deducted during your stay as an authorisation hold from the card you used to pay for the holiday.

Assuming there are no deductions required then the authorisation hold will be automatically released within 1 to 7 days after your departure.

If you booked through a third party channel such as Airbnb then you will need to consult them regarding their security deposit details.

House Rules:

NO SMOKING including on balconies or terrace, fine = £250
No pets, dogs or other animals.
No loud noise after 10pm.
Respect your neighbours.
Remove outside shoes.
Store all bikes, skis, boards &, boots in the cave.
Report existing damage within 24 hours.
Report damage caused by your group the same day.
Unruly, rude, aggressive behaviour = loss of security deposit and / or eviction.
You are not permitted to help yourself to additional linen or towels.
Damage to linen, towels, furniture including by vomit, blood or makeup = costs deducted from security deposit.
Leave keys in the key box when you go out so they can’t be lost.
Lost keys fee = £200.
Close all doors & windows + turn off lights when you are out.

For more information see our terms & conditions

Environmental tips / save our winters…

Do not crank up the heating too high – or leave open doors / windows.
Turn down heating & switch off the lights when you are out.
Recycle.
Do not litter the mountains.
Use less hot water / take one short shower per day.
Buy with environmental sustainability in mind.
Carbon offset your holiday flight + road travel.

For more information see our environmental policy

Emergency Numbers:

General international emergency services – from France 112

General international emergency services – from Switzerland 144

_

Fire + Accident – Sapeurs Pompiers call 18
Medical help (samu) call 15
Police (Gendarmerie) call 17
—

Morzine Doctor / Maison Medicale:
Address: 878 Route de la Plagne, 74110, Morzine
Phone : +33 4 50 75 99 17

—
Informations & assistance | slopes & rescue (9am to 5pm)

France

Abondance +33 450 73 10 62
Avoriaz +33 450 74 11 13
Chatel +33 450 73 35 99
La Chapelle d’Abondance +33 450 73 35 99
Les Gets +33 450 79 84 55
Morzine +33 450 79 84 55
Saint-Jean-d’Aulps +33 450 79 61 24

Switzerland

Champery, Champoussin, Les Crosets, Morgins +41 24 749 10 55
Torgon +41 24 481 20 49

In Resort Contact:

Send a Whatsapp / SMS to: +33647393590

Sports Equipment Storage:

Ski Lockers / Boot Warmers

There are 2 private lockers available both with boot warmers inside, they are marked A11 and the keys to open them are on the same set as the garage remote.

The boot warmers should be plugged in and turned on, if not it is easy to plug them in and ensure the switch on the top of the unit is in the ‘on’ position. Once the boots are placed on the boot warmer press the green FAN button once to start the fans, and if needed press the red HEAT button once to make the unit warm up. They will automatically turn off after a set time which is enough for them to dry out the boots.

If you have any issues please SMS or WhatsApp the in-resort contact number.

The ski locker room is on ground level, in the building entrance take the door opposite the elevator, then the door on the left.

Finding the Ski Lockers

Garage for Bikes

The private garage is the secure location for bikes, from the front of the building go down the ramp and open the main parking door using the remote control, turn left and then right, the private garage is found on the right hand side and has a Mountain Xtra sign.

The remote control and keys are found on the dining room table, please leave them on the dining room table when you check out.

Rubbish & Recycling:

You are required to take all bin bags and recycling to the communal bin points.

On leaving the building go down the drive to the main street and turn left, walk about 100m towards the roundabout, the bins are located on the left of the roundabout – There are three types of bin:

general waste
glass
cartons, plastic, paper + cans.

On departure: un-opened food / drink may be left for the cleaners. Oils, salt & pepper may be left for the next guests.

Please note: everything else must be disposed of. Any other rubbish / recycling left in the property on departure may result in additional charges / partial loss of security deposit.

TV:

Samsung OLED Smart TV

The remote control for the Samsung TV can be charged up either by the USB cable or by solar power and the solar panel is on the rear of the remote. The long horizontal buttons on this remote control are rocker switches and can be pushed up or down or pressed as normal to select volume and TV options.

The TV can access all channels via the black box.

Turn on the TV using the Samsung remote power button.
Turn on the black box via the Formuler remote power button.
On the Formuler remote press the top right button on the control labelled STB to power up this box.
Press menu button to bring up the live TV menu (most channels) or VOD for lots of videos/films etc.
Use the cursor and the arrows up/down/left/right on the Formuler control to highlight your choice and press the OK button to confirm.
The back button or menu button normally take you where you want to go and ok to select. Exit gets you to full screen again.
Access of the channels should be automatic by selecting connections, either k stream or mybox

Heating:

Heating / Thermostats

The bedrooms have independent controls on the radiators, there is also a main heating control on the living room wall for the communal areas.

To use the communal control:

The temperature shown in the middle of the display is the current temp in the room, the temperature that has been selected to heat to is the smaller number above it, if you see the flame symbol this means the heating is on and will auto stop on reaching the number on top. No other settings need to be changed as the timings and heat are optimised.

The radiator dials are best at around number 3 for comfort.

Towel Radiators

Full length towel radiators are in each bathroom, they have a simple dial to turn to adjust the temperature up and down.

Do not put clothes, gloves or anything other than towels on the units as they can damage the finish.

Hot Water

Hot water is provided from a central boiler in the building.

If all showers are being used at the same time or long showers are taken and hot water is used up then you may have to wait 30 minutes for the tanks to reheat.

Electricity:

Power Cuts / Fuse Board

To turn the mains power back on, find the electricity cupboard next to the apartment entrance door. Push the large grey switch up to the I position and not the 0 position. this is on the box next to the green box at the bottom.

Then check that every RCD is up, they are the individual fuses on the left of every row of other fuses. Then check all other fuses are up.

Power cuts are common in French mountain properties and the power input into every property is limited.

Sometimes the power may blow if you are using too many electrical items at the same time such as; kettle, oven, hob, hot tub, towel rails, washing machines, tumble dryer etc. If this happens in particular when cooking, try switching off some of these units until you have finished cooking.

If you have pressed the main trip switch back on but still have no power then, find out if your neighbours have power or not before contacting the in resort WhatsApp / SMS number.

Kitchen:

Coffee Machine: Nespresso Citez with Milk Frother

Fill the water tank at the rear of the machine, press the cup button to turn the machine on. Lift the lever on the top and drop in a coffee pod with the foil facing towards you, place a cup under the spout and wait for the flashing lights to stop. Once the machine is ready press the small cup icon for an espresso sized cup or the larger cup icon for a longer coffee. See the two videos for instructions on the coffee machine and the attached milk frother.

Making a coffee

Using the Milk Frother

Hob

The hob is an induction and therefore needs the pan to be on the heating zone before pressing the controls.

Once the pan is in position press the power button, then press on the icon that is a square with a P that corresponds to the ring that the pan is on. The hob will start in Power mode, meaning a very fast warm up, ideal to boil water. You can press the up and down arrows to change the temperature for slower cooking.

Turn off when not in use, remember the heating zones will still be hot for a while.

Oven

The dial on the right selects the oven function, the dial on the left selects the temperature.

The functions going clockwise from the top

OFF: No function selected

LAMP: Turns on the oven light.

DEFROST: When the dial is set to this position. The fan circulates air at room temperature around the frozen food so that it defrosts in a few minutes without the protein content of the food being changed or altered.

MULTI-LEVEL: We recommend you use this method for poultry, pastries, fish and vegetables. Heat penetrates into the food better and both the cooking and preheating times are reduced. You can cook different foods at the same time with or without the same preparation in one or more positions. This cooking method gives even heat distribution and the smells are not mixed. Allow about ten minutes extra when cooking foods at the same time.

COOK LIGHT: This function allows you to cook in a healthier way, by reducing the amount of fat or oil required. Thanks to the use of the grill and fan combined with a pulsating cycle of air, it will retain the moisture content of the food, grilling the surface and using a shorter cooking time, without compromising on taste.

BOTTOM HEATING + FAN: circulating the air inside the oven. This method is ideal for juicy fruit flans, tarts, quiches and pâté. It prevents food from drying and encourages rising in cakes, bread dough and other bottom-cooked food. Place the shelf in the bottom position.

CONVENTIONAL: Both top and bottom heating elements are used. Preheat the oven for about ten minutes. This method is ideal for all traditional roasting and baking. For seizing red meats, roast beef, leg of lamb, game, bread, foil wrapped food (papillotes), flaky pastry. Place the food and its dish on a shelf in mid position.

GRILL: use the grill with the door closed. The top heating element is used alone and you can adjust the temperature. Five minutes preheating is required to get the elements red-hot. Success is guaranteed for grills, kebabs and gratin dishes. White meats should be put at a distance from the grill; the cooking time is longer, but the meat will be tastier. You can put red meats and fish fillets on the shelf with the drip tray underneath. Grill function MUST be performed at 200°C maximum

FUNCTION PIZZA: This function with hot air circulated in the oven ensure perfect reslt for dishes such as pizza or focaccia.

Fridge / Freezer

There is a large full size fridge and freezer in the apartment. The total capacity is 315 litres with the freezer section being 96 litres.

Washing Machine / Dryer

There is a washing machine with integrated dryer in the kitchen. It is advised not to use it if also using the oven, hob, kettle etc as in some properties having too many electrical items on at the same time can cause the power to trip.

Select the desired programme then press “Depart/Pause” to start the cycle.

See the chart for the program icons and their settings.

Other Info:

Balcony & Windows

It is your responsibility to make sure the sliding glass door onto the balcony and all the windows are closed and locked when you are not in the property and at the end of your stay.

No smoking on balconies / terrace.

Please bring in the garden cushions when not in use to avoid weather damage.

Remove any litter from all exterior areas on departure.

There are electric shutters for the sliding doors in the living area and for the windows in the bedrooms, the switch is on the wall near to them. Press the middle button to activate then the up or down arrow as needed. Pressing the middle button will pause the shutters at any height whilst they are rolling.

Cot and Highchair

There aren’t any cots or highchairs stored on the property therefore it is essential to reserve any required in advance.

Buses:

Buses

Free ski buses Winter

Buses:

To reach Ardent (for access to Lindarets)

Exit the apartment building and walk towards the main road through the exterior parking. Cross over the road and turn right (so you are walking towards Montriond village). At the road junction head left and you will see a wooden bus shelter on the side of the road (you will be opposite side of the road Le Rocher restaurant)

Bus stop name = Mairie

Bus route = Linge M

This route runs from Morzine, Nyon telepherique through to the Ardent cable car and then follows the route back in reverse.

On the way back from Ardent you can disembark at bus stop La Ranche (just after the small roundabout) and walk down the road towards the apartment.

To reach Morzine:

Exit the apartment building and walk towards the main road through the exterior parking. Cross over the road and turn right (so you are walking towards Montriond village). At the road junction head left, cross over the road at the zebra crossing and there is a wooden bus shelter on the side of the road – you will be on the same side of the road as the Ardent Sports shop.

Bus stop name = Mairie

Bus route = Linge M

This route runs from Morzine, Nyon telepherique through to the Ardent cable car and then follows the route back in reverse. So you will be catching a bus that is heading back to Morzine.

Montriond Bus timetables / schedules (winter)

Link to Montriond Marie website / buses page (winter)

Restaurant Guide:

Click on this link for a current list:

Morzine Restaurant Guide

Multipass:

(Summer only)

We are delighted to let you know that 100% of our properties are members of the Portes du Soleil Summer Multi Pass Scheme!

This gives you the opportunity to purchase the multi pass at the reduced daily rate of €3 per person per day for the duration of your holiday. A hands free card also has to be purchased for €1.50

A multi pass QR code will be automatically emailed to you a few days before your arrival in summer.

This email is not from us it will be from portesdusoleil.com – if you can’t see it in your inbox, please check your spam folder.

If you wish to purchase the multipass, take the QR code to either the Pleney or Super Morzine lift pass offices (Morzine), The Chavannes or Mont Chéry (Les Gets), Ardent or any of the previously mentioned lift pass offices for Montriond. Or you can follow the instructions in the email and purchase in advance, especially if you have hands free cards from previous visits.

The multipass must be purchased for the duration of your stay. It’s free for under 5’s

The Multi Pass allows unlimited daily access to a vast number of activities throughout the Portes Du Soleil i.e. swimming pools, chair lifts as a pedestrian, tennis courts, cultural sites and public transport etc.

For a full list of included activities go to: https://en.morzine-avoriaz.com/brochure/summer-multipass-guide/

Please note that the use of chair lifts for mountain bikes is not included in the multi pass. However if you have purchased a Portes du Soleil MTB pass, you can have a multi pass for the duration of your stay for free. Take your MTB pass and the multi pass QR that was emailed to you to a lift pass office and they will issue a pass for you.

There are also many other activities that are not part of the multi pass scheme, but they will offer a discount if you have a multi pass card – it’s always worth asking.

Maintenance Issues:

Please report any maintenance issues ASAP during reasonable daytime hours by Whatsapp / SMS to the in resort contact number +33647393590

If appropriate please include photos or videos that might be helpful in resolving the issue.

FAQs:

https://mountainxtra.com/frequently-asked-questions/

Carbon Offset:

Save our winters

Consider your holiday carbon footprint and offset your flights / travel to Morzine.

Please use this carbon calculator: carbonfootprint.com

Then offset your holiday travel here: carbonfootprint.com/shop.html

Did you know.. offsetting return flights for a family of 4 people from LGW to GVA into UK projects can be done for as little as £10 and it will make you feel great about you doing your part for the environment whilst still enjoying an awesome holiday in the beautiful French Alps.

THANK YOU!

Tourist Tax / Taxe Séjour:

If you booked direct through mountainxtra.com then you will need to pay tourist tax / taxe sejour when you are in resort.

Depending on the property size and rating as set by the local authorities there is a nightly rate applicable for every adult per night stayed.

There will be an official form with the amount detailed left on the table in your property.

Please leave cash in the envelope provided at the end of your stay.

Or if you do not have any cash available please message the in resort contact number before departure to request a payment link to pay by card.

Tourist tax / taxe sejour is a legal requirement in France and rules and rates are set by the local town authorities.

For more details on Morzine tourist tax rates please visit the Marie website: https://taxe.3douest.com/morzineavoriaz.php

N.B. If you booked through a third party channel such as Airbnb, then you have already paid tourist tax as it was included in your final payment charges.

Holiday Rentals

Self CateredChalets& Apartmentsin Morzine& Les Gets.

House Manual

Address

Finiding the Apartment

Using the Keybox

Parking:

Finding the Parking

Check in:

Check out:

WIFI:

Wifi Not Working?

Security Deposit:

House Rules:

Environmental tips / save our winters…

Emergency Numbers:

France

Switzerland

In Resort Contact:

Sports Equipment Storage:

Ski Lockers / Boot Warmers

Finding the Ski Lockers

Garage for Bikes

Rubbish & Recycling:

You are required to take all bin bags and recycling to the communal bin points.

TV:

Samsung OLED Smart TV

Heating:

Heating / Thermostats

Towel Radiators

Hot Water

Electricity:

Power Cuts / Fuse Board

Kitchen:

Coffee Machine: Nespresso Citez with Milk Frother

Making a coffee

Using the Milk Frother

Hob

Oven

Fridge / Freezer

Washing Machine / Dryer

Other Info:

Balcony & Windows

Cot and Highchair

Buses:

Buses

Buses:

Restaurant Guide:

Multipass:

Maintenance Issues:

FAQs:

Carbon Offset:

Did you know.. offsetting return flights for a family of 4 people from LGW to GVA into UK projects can be done for as little as £10 and it will make you feel great about you doing your part for the environment whilst still enjoying an awesome holiday in the beautiful French Alps.

THANK YOU!

Tourist Tax / Taxe Séjour:

Open 9am to 5pm (Monday to Friday)

+44 (0) 1483 608396

info@mountainxtra.com

Self Catered
Chalets
& Apartments
in Morzine
& Les Gets.