In front of the property is a private and signed parking space, 2 cars can fit into the space if parked carefully.

The chalet entrance door leads immediately to a boot room, there is a rack for skis and boards, boot warmers, trays for shoes and benches. All your winter sports equipment can be safely stored here.

In the winter months the boot warmers should already be plugged in and turned on, they are set to automatically come on in the late afternoon, the early evening and again in the morning. If you have any issues please SMS or WhatsApp the in-resort contact number.

Bikes can be stored in the boot room, there is also a hose pipe on the exterior wall for washing. Please wash any mud off walls, windows and floor before you leave and keep the outside area looking clean and tidy.

On leaving the chalet turn left and head towards the Prodains roundabout which is about 250 metres up the road, on the second exit of the roundabout you’ll see a group of communal bins. There are three types of bin:

general waste
glass
cartons, plastic, paper + cans.

On departure: un-opened food / drink may be left for the cleaners. Oils, salt & pepper may be left for the next guests.

Please note: everything else must be disposed of. Any other rubbish / recycling left in the property on departure may result in additional charges / partial loss of security deposit.

There are 2 recycling bins in the utility room:

Black bin – for glass bottles.

White box – for plastics, cans, tins, cardboard, foil.

Home button “house” – will always take you back to the main menu on the TV where you can find all of the apps and menus.

Use the circle on the remote to navigate through the icons, press the button in the centre of the wheel to select the app you wish to load.

To access French TV channels do the following:

Select the icon “LIVE” on the homescreen, this will load a guide and quick links to currently broadcasting programmes, click on any channel, to change it you can use the up and down arrows on the remote by pushing the horizontal bar up or down on a rocker.

Pressing and holding this bar up or down will fast scan through the channels.

To access the channel menus as an ‘EPG’ press this bar in the centre and hold for a few seconds then press again briefly.

To use the Blu-Ray box go back to the home screen, select “Settings” and scroll down to select “Connected Devices” then scroll along to choose Blu-Ray, ensure the Sony Blu-Ray box is on when you do this.

You can sign in to Netflix, Amazon Prime, Disney +, etc but don’t forget to sign out at the end of your stay!

BBC iplayer, ITV X, NowTV, Channel4 are not available outside of the UK

Only can be used with the playstation and DVD player.

When you first turn on the TV it will say “No Signal” – turn on the device that you are using so they are powered up and the TV will recognise it. Then using the remote control select “Sources” and scroll down to SCART for the playstation or HDMI 1 for the DVD player.

Please do not disconnect the cables or change the settings in order to ensure the next guests can use the devices too.

The central heating is controlled remotely and set to optimum comfort, please do not change any settings on the wall controls.

The bedrooms on the first floor can be individually set via the control dials on the radiators.

Towel radiators are in each bathroom, they have simple control units:

Top floor bathroom – Press the power on/off button, and then plus and minus buttons to adjust the temperature or boost for an hour by pressing the clock symbol.

Middle floor bathrooms – Turn the dial on/off, select the desired temperature using the dial.

Do not put clothes, gloves or anything other than towels on the units as they can damage the finish.

Hot water is provided from boilers that are on a timed heating programme.

The large tanks should be plenty for all, however if long showers are taken and the hot water is used up then you may have to wait for the tank to reheat.

To turn the mains power back on, find the narrow electricity cupboard in the dining area. On the unit below the green box, push large grey switch up to the I position and not the 0 position.

There is a RCD fuse board locked behind the boiler room, message for assistance if these need to be checked.

Power cuts are common in French mountain properties and the power input into every property is limited.

Sometimes the power may blow if you are using too many electrical items at the same time such as; kettle, oven, hob, hot tub, towel rails, washing machines, tumble dryer etc. If this happens in particular when cooking, try switching off some of these units until you have finished cooking.

If you have pressed the main trip switch back on but still have no power then, find out if your neighbours have power or not before contacting the in resort WhatsApp / SMS number.

First ensure the machine is plugged in and turn it on, the power button is on the side of the unit. Then fill the water tank at the rear.

Measure out your coffee into the metal filter and place that into its holster by using an upwards motion to fit the filter into the slot then turn it clockwise to lock in.

Set a cup beneath the nozzle and press the 1 or 2 cup icons as desired, when the light stops flashing the machine is ready to pour.

To steam milk, put fresh milk in to a cup and hold it under the nozzle, press the steam button on the top right, when it has stopped flashing you can then turn the dial on the side  downwards to release the steam through the nozzle.

The hob is an induction and therefore needs the pan to be on the heating zone before pressing the controls.
Using the touch button controls on the hob surface:
Press the power on button on the left. Select the desired heating zone by pressing on the icon indicating that zone.
Press the plus or minus to select the heat level, Select the heating zone again to confirm that choice.
You can change the temperature between heating zones by selecting the zone, using the plus and minus and selecting again to confirm.

Turn off when not in use, remember the heating zones will still be hot for a while.

The dial on the left selects the oven function, the dial on the right selects the temperature.

Please ensure the oven and trays etc are clean before you leave.

There is a large fridge in the kitchen with a 204l capacity.

There is a separate under-counter freezer with three drawers in the utility room.

There is a washing machine in the utility room which is just off the boot room. It is advised not to use it if also using the tumble dryer, oven, hob, kettle as in some properties having too many electrical items on at the same time can cause the power to trip.

Select the desired programme then press “Depart/Pause” to start the cycle.

Translation:

• Arrèt – stop/turn off
• Coton – cotton
• + Prelavage – cotton with pre-wash
• Synthétiques – synthetics, lower temperature
• + Prelavage – synthetics with pre-wash
• Mix Rapid – all textiles on a short wash
• Délicate/Soie – light wash for delicates
• Laine – wool hand wash
• Rinçage – rinse only
• Essorage – spin only
• Vindage – empty water only
• Essorage delicat – spin only for delicates
• Express 15 min – use smaller loads for best use
• Outdoor – for waterproof clothes
• Chemises – shirts
• Couleurs sombres – dark colours only

There is a tumble dryer in the utility room next to the kitchen. It is advised not to use it if also using the washing machine, oven, hob, kettle as in some properties having too many electrical items on at the same time can cause the power to trip.

Select the desired programme then press “Depart/Pause” to start the cycle.

Translation:

• Arrèt – stop/turn off
• Extra Sec – cotton extra dry
• Prêt à Ranger – cotton dry enough to fold
• Prêt à Repasser – cotton dry enough to iron
• Microfibres – thin synthetics
• Hygiène + – bacteria killing drying temperature
• Mix – mixed load
• Minuterie air chaud – hot air drying over a time selected by you
• Laine – wool
• Lingerie
• Duvet
• Express 40 min – a fast dry setting of 40 minutes
• Chemises – shirts
• Prêt à Repasser – synthetics dry enough to iron
• Prêt à Ranger – synthetics dry enough to fold
• Extra Sec – synthetics extra dry

It is your responsibility to make sure the balcony doors and all windows and doors are closed and locked when you are not in the property and at the end of your stay.

In the summer there is a patio table and chairs, stored in the shed under the ramp next to the chalet entrance door, there are also sun loungers available in the same place. Please store the furniture away when not in use to avoid weather damage.

The key for the outside storage shed is kept on a hook on the back of the chalet entrance door, please ensure it is always left here and never taken off the property.

No smoking on balconies / terrace.

There is one cot and one highchair available, they are usually stored in the utility room which is located from the boot room and could be in the cupboard. If more are required it is essential to reserve in advance.

Free ski buses

Your nearest bus stop is just a few meters away from the chalet. Cross over the road from the parking spaces and you will see the bus stop.

Your bus stop name = Les Udrezants

Your bus route = “ligne D”

This route takes you to Super Morzine, town centre, Pleney and runs a circular route.

To reach Prodains to ski Avoriaz your nearest bus stop is ‘Pont Des Meuniers’ and take a bus on the ‘Linge A’. From the chalet parking turn left and walk along the flat road, you will meet the roundabout, cross over to the opposite side where you will see the bus stop and can catch a bus travelling up the road.