There is visitor parking at the front of the building and you’ll need the barrier remote control to access it.

There is also a private garage with it’s own door which is found below the building. From the road and facing the building there is a driveway on the right hand side with a row of garages, go down the driveway and find the garage with the number 6 on it. The key to open the garage door and the rear door at the back of the garage are all found on the apartment key set.

On check-in day we suggest you park in front of the building just at the top of the driveway and locate the apartment, then retrieve the keys from the key box and the barrier remote from inside the apartment (usually on the dining room table), you can then access all of the parking as needed.

Please leave the remote on the dining room table when you check out.

There is a ski locker room and a private locker for apartment Mouflon. Take the stairs going behind the elevator and find the door with the sign “Local à Skis” and look for the locker marked B6.

Skis and boards must be kept in the locker and not taken into the apartment.

The private garage is the secure location for bikes, please note it may not possible to fit bikes and a car in this space therefore parking in the communal spaces may be needed. The dimensions of the garage are –

On leaving the building turn left downhill going towards the main road at the bottom. The bins are on this main road just to the left of the junction. There are three types of bin:

general waste
glass
cartons, plastic, paper + cans.

On departure: un-opened food / drink may be left for the cleaners. Oils, salt & pepper may be left for the next guests.

Please note: everything else must be disposed of. Any other rubbish / recycling left in the property on departure may result in additional charges / partial loss of security deposit.

French channels are available along with the usual Smart TV apps.

For FR TV : When the TV is on the home screen press the INPUT button on the top right of the remote control. Then scroll down and select the TV option.

You can access the EPG channel menu by pressing the ‘Guide’ button on the remote.

The TV has access to Netflix, Disney +, Prime etc, you can sign in with your own account details – please remember to sign out when you leave.

BBC iplayer, ITV X, NowTV, Channel4 are not available outside of the UK

There is also a DVD player.

Info to come…

A full length towel radiator is in the bathroom, is has a simple control unit to adjust the temperature up and down using the dial. Do not put clothes, gloves or anything other than towels on the units as they can damage the finish.

Hot water is provided from a central boiler in the building.

If all showers are being used at the same time or long showers are taken and hot water is used up then you may have to wait 30 for the tanks to reheat.

To turn the mains power back on, find the electricity cupboard in the apartment hallway and turn the orange dial clockwise.

Then check all of the fuses are up.

Power cuts are common in French mountain properties and the power input into every property is limited.

Sometimes the power may blow if you are using too many electrical items at the same time such as; kettle, oven, hob, hot tub, towel rails, washing machines, tumble dryer etc. If this happens in particular when cooking, try switching off some of these units until you have finished cooking.

If you have pressed the main trip switch back on but still have no power then, find out if your neighbours have power or not before contacting the in resort WhatsApp / SMS number.

Pull the front of the machine towards you to open up the space where the paper filter sits, put a fresh filter in and spoon the ground coffee into the filter. At the back of the unit fill the water reservoir with fresh water and ensure the glass jug is sitting below the filter compartment.

Press the power button on – bottom right. The water will percolate through the filter and the hot plate under the job will keep the coffee warm until the machine is turned off.

The hob is an induction and therefore needs the pan to be on the heating zone before pressing the controls.Using the touch controls on the hob surface:

Turn the hob on by pressing the power icon on the far left.

Press the plus or minus icon on the corresponding controls to regulate the heat required.
You can boost to bring to a boil fast by selecting the P icon on the corresponding control.

Turn off when not in use, remember the heating zones will still be hot for a while.

The dial on the left selects the oven function, the dial on the right selects the temperature.

When turning the functions dial the central display will show symbols pertaining to the selected function.

Please ensure the oven and trays etc are clean before you leave.

There is an undercounter fridge and freezer in the apartment. The total capacity is 126 litres with the freezer section being 18 litres.

There is a washing machine in the bathroom room under the sink. It is advised not to use it if also using the oven, hob, kettle etc as in some properties having too many electrical items on at the same time can cause the power to trip.

Select the desired programme by turning the large dial on the right then select the temperature with the smaller dial. Press the 3rd button from the left to start the cycle.

Programmes and numbers:

1 – Cotton and linen 95°

2 – Cotton mixed resistant fibres 60°

3 – Cotton mixed faster wash 40°

4 – Cotton rinse only

5 – Cotton and linen spin only

6 – Bedding and towels 60°

7 – Mixed load and jeans 50°

8 – Synthetics fast wash 40°

9 – Wool that states machine washable 40°

10 – Delicates Spin only

A – Pre-wash

Triangle – Stain removing pre-wash

Z – Empty the machine only.

The kitchen has a small wine fridge, the ideal temperatures are:

• Red wine : Between 15 et 18°C,
• Dry white wine : Between 8 et 12°C,
• Sweet or dessert white wine : Between 6 et 8°C,
• Rosé wine : between 8 et 10°C,
• Champagne and sparkling wine : Between 6 et 10°C.

There are extra cushions and chairs for the balcony in the bunk room wardrobe, please ensure they are always returned there when not in use to avoid weather damage.

It is your responsibility to make sure the doors onto all balconies and all the windows are closed and locked when you are not in the property and at the end of your stay. The key for the large balcony door stays in the door at all times.

No smoking on balconies / terrace.

Remove any litter from all exterior areas on departure.

There is an electric shutter for the balcony window and door in the living area, the switch is on the wall opposite the utility cupboard in the hallway. Press the up or down arrow to open and close the shutter, pressing the middle button will pause the shutters at any height whilst they are rolling.

There aren’t any available in the property, therefore it is essential to reserve any required in advance.

Free ski buses winter

Your nearest bus stop is just a short walk away. Exit onto TDM de mas de Champs de Plagne, turn right and walk up to the top of the road. Cross over the road and continue to walk away from the town. You will see the bus stop marked with sign.

(At the top of the road you can also turn left and walk to Pleney)

Your bus stop name = La Combe Humbert

Your bus route = “ligne U”

This route takes you to Super Morzine, town centre, Pleney and runs a circular route.

If you wish you can walk to Super Morzine, from the parking barrier turn left and walk down the road, at the junction turn right and walk along until you see the large roundabout. You can then exit to Super Morzine to ski Avoriaz.

From Pleney main bus stop you can also catch a bus on Linge A to go to Prodains if you wish to access Avoriaz via the Prodains 3s lift.