There is a private parking space in the underground car park, to access it you will need the building key. There is a ramp on the right hand side of the building entrance that goes down to the parking, the key goes into the lock at the top of the ramp and you turn it then release and the door will automatically open.

Go down the ramp turn left and drive towards the end, the space is on the right facing marked for apartment 6/8. The space is quite tight so please park carefully.

There is another lock to release the door to exit the parking.

There is a cave on the floor below the underground parking, take the keys and going from the apartment take the stairs down to the parking level and opposite the elevator is a door marked ‘Caves’, use the building key to open it and go down another flight of stairs. Turn left to go through a door with a sign asking the door to be ‘locked at all times’, look for the door marked 6/8 and ensure you keep the keys with you at all times so you can lock up and not get shut out at any point.

Bikes – do not bring bikes through the building at any point, please go through the garage door and take the door that leads back through to the apartments to locate the cave door opposite the lift.

Ski Boots – it is forbidden to wear ski boots in the main apartment area.

Communal waste bins are located in the basement of the building, take the stairs near the apartment door to the floor below and on the right there is a door marked ‘Local à Poubelle’.

There are 3 categories clearly labelled:

general waste
glass
cartons, plastic, paper + cans.

On departure: un-opened food / drink may be left for the cleaners. Oils, salt & pepper may be left for the next guests.

Please note: everything else must be disposed of. Any other rubbish / recycling left in the property on departure may result in additional charges / partial loss of security deposit.

There are UK channels available through Sky Freeview plus you can sign in to Netflix, Amazon Prime, Youtube etc. but don’t forget to sign out at the end of your stay!

BBC iplayer, ITV X, NowTV, Channel4 are not available outside of the UK

To access the Smart Apps press ‘Content’ on the TV remote. To access the UK channels press the ‘Source’ button at the top of the remote and select HDMI 2, using the Sky remote ensure that the box is on, ignoring the message about broadband and then you can see the channel guide and select using the Sky remote.

Each room has a wall radiator with independent controls.

For optimum performance select the sun symbol for comfort mode and then turn the dial on the right to select the temperature.

There are full length towel radiators in both bathrooms which should be already on the optimum setting of comfort mode, sun symbol. If needed change the temperature by pressing the plus or minus buttons. Do not put clothes, gloves or anything other than towels on the units as they can damage the finish.

Hot water is provided from a central boiler in the building.

If all showers are being used at the same time or long showers are taken and hot water is used up then you may have to wait 30 minutes for the tanks to reheat.

To turn the mains power back on, find the electricity cupboard next to the apartment entrance door and the dial next to the green box, turn the dial to the I position.

Then check that every RCD is up, they are the individual fuses on the left of every row of other fuses. Then check all other fuses are up.

Power cuts are common in French mountain properties and the power input into every property is limited.

Sometimes the power may blow if you are using too many electrical items at the same time such as; kettle, oven, hob, hot tub, towel rails, washing machines, tumble dryer etc. If this happens in particular when cooking, try switching off some of these units until you have finished cooking.

If you have pressed the main trip switch back on but still have no power then, find out if your neighbours have power or not before contacting the in resort WhatsApp / SMS number.

Fill the tank with fresh water at the rear of the coffee machine and place a cup on the platform, pull up the front top of the machine to reveal the placement for the pod, insert the pod with the foil down and also checking that it has fit correctly into the place holder with the tab lined up.

Press the large silver button near the symbol that represents the size of coffee you want, it will automatically stop once filled or you can press again to cancel the pour.

The hob is an induction and therefore needs the pan to be on the heating zone before pressing the controls.
Using the touch button controls on the hob surface:
Press the power on button. Select the desired heating zone by pressing on the small square icon indicating that zone.
Press plus or minus to select the heat level, select the heating zone again to confirm that choice.

Turn off when not in use, remember the heating zones will still be hot for a while.

The dial on the left selects the oven function, the dial on the right selects the temperature.

Please ensure the oven and trays etc are clean before you leave.

There is a large full size fridge with a freezer compartment above. The total capacity is 233 litres with the freezer section being 46 litres.

There is a washing machine in a dedicated laundry cupboard that is in the apartment . It is advised not to use it if also using the tumble dryer, oven, hob, kettle as in some properties having too many electrical items on at the same time can cause the power to trip.

Select the desired programme by turning the large dial to any temperature you wish for cotton (blue section), a mixed wash (red section),  delicates or wool (black section)

The smaller dial will select the spin cycle speed.

Then press “départ / pause” to start the wash.

There is a seperate tumble dryer also in the laundry cupboard. Again, it is advised not to use it if also using the washing machine, oven, hob, kettle as in some properties having too many electrical items on at the same time can cause the power to trip.

You will need to remove the lint from the filter and empty the water reservoir after each use.

Rotate the dial to select the desired programme then press “Depart” to start the cycle.

Translation:

• Très sec – very dry
• Sec – dry
• Prêt à Ranger – dry enough to fold
• Légèrement humide – lightly damp
• Prêt à Repasser – dry enough to iron
• Prêt à Repasser en machine – de-creasing in the machine
• Annulation – cancel the cycle
• Minuterie Jusqu’a 90 – timed cycle up to 90 minutes
• Nettoyage à sec – dry cleaning
• Refroidissement – refresh of the fabrics

It is kept in the corner of the terrace and you can buy coal and firelighters at any supermarket.

The apartment benefits from a real fire in the living space, you can buy wood, kindling and firelighters at any local supermarket. Please ensure the fire is cold with no burning embers on your departure day.

It is your responsibility to make sure the sliding glass door onto the terrace and all the windows are closed and locked when you are not in the property and at the end of your stay.

No smoking on balconies / terrace.

Please bring in the garden cushions when not in use to avoid weather damage.

Remove any litter from all exterior areas on departure.

There is one cot and one highchair available, they are usually stored in the laundry cupboard in the apartment hallway. If more are required it is essential to reserve in advance.

Your nearest bus stop is just a short walk away. On exiting the building turn right and walk up the road towards the Pleney. At the top of the road the main bus stop is on your right.

Your bus stop name = Pleney.

Your bus route = Linges A U D E N all start and finish at this main bus stop

To ski from Nyon – take Linge N

To ski from Prodains (for Avoriaz) take Ligne A

To ski from Super Morzine (for Avoriaz) – take any of the buses on Linges  A D E N and disembark at ‘Rond Point de la Passerelle

To return from Super Morzine (if you don’t wish to walk) the quickest bus to take is Ligne U