Cars can be parked in front of the chalet and one will fit at the side if needed, never block the driveway as it’s shared with the neighbouring property.

To the right of the key box on the exterior of the chalet is a set of double wooden doors, the entrance key will also open these and there’s space here for skis, boards and bikes. If needed you can push the ping pong table backwards to fit more stuff in.

The ground level entrance on the left opens to a large boot room with a bench, a coat rack and boot warmers.

The warmers are on a timer and are set to come on between 6.30 to 10.30 am, then at 16.00 to 18.00 pm, please do not change this timer, ensure it is set on auto and plugged in at all times. If you need a boost of heat just flick the switch on the top of the plug to ON, but remember to turn it off when the boots are dry!

From the driveway turn right at the end of it, at the top of the road turn left, then turn left again at the lights. At the top of this road on the right hand side are a row of communal bins  – There are three types of bin:

general waste
glass
cartons, plastic, paper + cans.

On departure: un-opened food / drink may be left for the cleaners. Oils, salt & pepper may be left for the next guests.

Please note: everything else must be disposed of. Any other rubbish / recycling left in the property on departure may result in additional charges / partial loss of security deposit.

You can sign in to Netflix, Amazon Prime, Youtube and other SMART tv apps but don’t forget to sign out at the end of your stay! BBC iplayer, ITV X, NowTV, Channel4 are not available outside of the UK.

In the living area and bedrooms there are independent radiators with their own controls, put the dial on the left on ‘Conf’ setting for all day use or ‘Eco’ setting for nighttime control, then move the dial on the right to select the desired temperature.

There is a central heating control on the wall which will have been set in advance to an optimum setting for either winter and summer and does not need to be changed.

The upstairs bathroom has a towel radiator with a power button and simple temperature dial to select the desired heat.

The downstairs bathroom has a towel radiator with an LCD display, the arrow button will scroll through the icons on the top and the best setting to choose is the sun icon, then the plus and minus buttons will change the temperature and you must press ok to confirm.

Do not put clothes, gloves or anything other than towels on the units as they can damage and stain the finish.

To turn the mains power back on, find the fuse board in the downstairs boot room / entrance. Push the large black bar switch up, this is on the box next to the green box, on the right of it.

Then check that every RCD is up, they are the individual fuses on the left of every row of other fuses. Then check all other fuses are up.

Power cuts are common in French mountain properties and the power input into every property is limited.

Sometimes the power may blow if you are using too many electrical items at the same time such as; kettle, oven, hob, hot tub, towel rails, washing machines, tumble dryer etc. If this happens in particular when cooking, try switching off some of these units until you have finished cooking.

If you have pressed the main trip switch back on but still have no power then, find out if your neighbours have power or not before contacting the in resort WhatsApp / SMS number.

The coffee machine takes ground coffee and has a milk steamer on the side of the unit.

Fill the tank at the rear at the machine with fresh water, then spoon the required amount of coffee into the filter holder (silver coffee holder with black handle). For short espresso coffees use the shallow filter, for long coffees use the deeper one. Line the press up with the arrows shown on the circular part of the unit that’s just below the DeLonghi label then pull it anti-clockwise into the ‘close’ position. Put a mug underneath the press then select a short cup or long cup size by the buttons on the top of the machine, the water will automatically turn off.

To use the steamer, once the coffee has poured press the steam button on the top of the machine and it will flash, once the light is steady put a cup of milk under the steam nozzle and turn the dial that is above the nozzle clockwise until the desired amount of steam is coming through. Turn off the steam by turning the dial back to the original position.

The hob is an induction and therefore needs the pan to be on the heating zone before pressing the controls.
Using the touch button controls on the hob surface:
Press the power on button. Select the desired heating zone by pressing on the small circle icon indicating that zone.
Press on the bar icon to select the heat level, Select the heating zone again to confirm that choice.
You can change the temperature between heating zones by selecting the zone, using the bar and selecting again to confirm.

Turn off when not in use, remember the heating zones will still be hot for a while.

The dial on the left selects the oven function, the dial on the right selects the temperature.

Please ensure the oven and trays etc are clean before you leave.

There is an under-counter style fridge in the kitchen with a capacity of 138L.

Downstairs in the laundry area is a stand alone freezer which has 4 drawers and a capacity of 105l.

In the dedicated laundry area next to the boot room is a washing machine and separate tumble dryer.

It is advised not to use it if also using the tumble dryer, oven, hob, kettle as in some properties having too many electrical items on at the same time can cause the power to trip.

Select the desired programme using the dial on the right then press “Depart/Pause” to start the cycle.

Translation:

• Arrèt – stop/turn off
• Coton – cotton wash
• + Prélavage – cotton wash with a pre-wash
• Synthétiques – synthetics, lower temperature
• + Prélavage – synthetics with a pre-wash
• Mix – different textiles in the same load
• Délicate/Soie – light wash for delicates
• Laine – wool hand wash
• Rinçage / Essorage – rinse and spin
• Vindage – drain only
• Express 15 – use smaller loads for best use
• Allergie + – a temperature to remove allergens and extra rinse
• Sport / Fitness – optimised for sportswear
• Chemises / Chemisiers – shirts and blouses
• Duvet – washing duvets
• Couleurs sombres – Dark colours

In the dedicated laundry area next to the boot room is a separate tumble dryer.

It is advised not to use it if also using the tumble dryer, oven, hob, kettle as in some properties having too many electrical items on at the same time can cause the power to trip.

Select the desired programme using the dial in the middle then press “Marche/Arret” to start the cycle.

You will need to remove the lint from the filter and empty the water reservoir after each use.

Translation:

• Top of the dial =  stop/turn off
• Eco – most economical option
• Prêt à Ranger – dry enough to fold
• Prêt à Repasser – dry enough to iron
• Très Sec – very dry
• Repassage façile – easy ironing
• Minuterie – choose your own time length
• Refraichir – refresh the linen
• Mixtes – a mixed fabric load
• Sport – sportswear
• Draps – bed linen
• Denim – jeans
• Délicats – delicate items

It should always be stored in the storage / games room when not in use and cooled down thoroughly.

The property has a log burner in the living area, there are logs provided against the side of the chalet. If you need to top up on kindling or firelighters they can be found in any local supermarket. Please use with care and ensure it is fully cold on your departure day and that there are no embers still burning so the cleaning teams can safely clean it.

In the storage room on the right hand side of the chalet is a ping pong table and there should be 2 bats and balls. Please respect the space and ensure the bats and balls remain for the next guests.

There are grey cushions for the the patio seating in the storage room, please ensure they are always returned to storage when not in use to avoid weather damage.

It is your responsibility to make sure the sliding glass door onto the terrace and all the windows are closed and locked when you are not in the property and at the end of your stay.

No smoking on balconies / terrace.

Please bring in the garden cushions when not in use to avoid weather damage.

Remove any litter from all exterior areas on departure.

There are electric shutters for the sliding doors in the living area and the door next to them that lead to the stairs at the side of the chalet. The controls are on the wall in the middle of both doors, press the up or down buttons as needed and pressing the button again will pause the shutters at any height whilst they are rolling.

There is one cot and one highchair available, they are usually stored in the garage near the ping pong table. If more are required it is essential to reserve in advance.

Free ski buses winter

Your nearest bus stop is just a short walk away. From the driveway turn right and walk up to the top of the road. Cross over the road and continue to walk away from the town. You will see the bus stop marked with sign.

(At the top of the road you can also turn left and walk to Pleney)

Your bus stop name = La Combe Humbert

Your bus route = “ligne U”

This route takes you to Super Morzine, town centre, Pleney and runs a circular route.

If you wish you can walk to Super Morzine, from the driveway turn left and walk down the road, at the junction turn right and walk along until you see the large roundabout. You can then exit to Super Morzine to ski Avoriaz.

From Pleney main bus stop you can also catch a bus on Linge A to go to Prodains if you wish to access Avoriaz via the Prodains 3s lift.